Frequently Asked Questions

What is PeerSend?

PeerSend is a peer-to-peer money service that allows users to send and receive Bitcoin anywhere on the internet.

How do I use PeerSend?

To get started on PeerSend, all you have to do is follow these 2 steps:
1. Install PeerSend Chrome browser extension.
2. Connect your HandCash Bitcoin wallet to PeerSend.

Once you have installed PeerSend extension, every paymail address you see anywhere on the web will be highlighted automatically by PeerSend. Simply hover your mouse over the paymail to activate a payment modal and click to send.

Where can I use PeerSend?

PeerSend can be used on anywhere on the internet

What is HandCash?

HandCash is a free, popular Bitcoin wallet. For more information, visit https://handcash.io/

How do I make my own HandCash wallet?

To create your own HandCash wallet, please visit https://app.handcash.io/. HandCash is also available both in Android and iOS app store.

What is Paymail?

Paymail uses human-readable names that look exactly the same as email addresses, like Alice@handcash.io. Paymail was born to replace 34 letter long Bitcoin addresses, as it is much easier to write, recognize and memorize than traditional Bitcoin addresses.

What is Bitcoin SV?

Bitcoin SV is a fast, stable, and massively scalable internet money set out by Satoshi Nakamoto’s white paper in 2008: Bitcoin: A Peer-to-Peer Electronic Cash System.

Why PeerSend uses Bitcoin SV?

In order to create a truly global economy, money should be universally accepted without multiple intermediaries. In this regard, Bitcoin SV is universal. It is not bounded by countries, currencies, platforms, and services.

Bitcoin SV technology allows users to have full control of their identity; therefore, PeerSend can remove the entire funnel of user registration, data submission, email verification, sign-in, payment account creation, deposit, withdrawal permission and processes, time delays, and so on, which are all unnatural steps that have become a norm on most payment services.

We want to provide a non-custodial, no escrow, 100% peer-to-peer money service, with extremely low fees to allow micro-transactions. And these transactions must be instantly sent and received, and the blockchain must be able to handle a large number of transactions.

Where can I buy Bitcoin SV?

You can buy Bitcoin SV from sites like buybsv.com, or you can exchange other coins for Bitcoin from the following exchanges/swaps: Huobi, Bitfinex, Bittrex, Kucoin, Okex, HitBTC, Bithumb, Upbit, Floatsv, Gate.io, Altcoinswap.org, Changelly, CoinEx.

What happens if I sent money to someone who doesn't use PeerSend?

If you send money to someone who isn't a PeerSend user, the receiver will be given 24 hours to install PeerSend and connect their wallets. Once the receiver is connected to PeerSend, your money will send out. If they do not become a PeerSend user in 24 hours, your payment will automatically be canceled and remain in your wallet.

Do you charge any fees?

We do not currently charge any fee.

I accidentally sent money to the wrong post. Can I cancel the payment?

Bitcoin transactions are irreversible by design. You cannot cancel the payment that is already made.

I just sent money to my friend on Twitter. When will my friend receive the payment?

If your friend on Twitter is already a PeerSend user, he/she will receive it instantly. If not, your friend must claim the received money within 24 hours by registering their HandCash wallet and installing the PeerSend extension.

Can I use PeerSend on mobile?

Currently, PeerSend is not available on mobile.

My PeerSend balance is much lower than my HandCash balance. Why don't they match?

This is caused by the 'spend limit' feature on your HandCash wallet. Go over to app navigation on HandCash, and you will find a spend limit section. Adjust the limit to how much you want to allow to spend on your apps through HandCash. If your HandCash balance is bigger than your spend limit, then only the spend limit amount will show up on your balance on PeerSend.

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